Support

How can we help?

Find answers below or contact the Vistili support team.

Email support

How do I join an event?

Open Vistili and scan the QR invitation from the host. You can also choose Enter code and type the event code manually.

Why can I not add a photo or video?

Check that Vistili can access your camera or photo library in your device settings. You also need to be a member of the event.

Who can see my uploads?

Photos, captions, reactions, and video stories are shared with members of the event. The event host can moderate its content.

How can content be removed?

Delete your own upload in the event or ask the host to remove it. For a complete privacy request, use our data deletion page.

The invite code does not work

Confirm the code with the host and try again on a stable internet connection. Invite codes are event-specific and may be disabled by the host.

How do I report a problem?

Email us with your device model, system version, a short description, and a screenshot when possible. Do not include an event invite code in a public message.

Direct contact

Vistili Support

yellowbenchprague@gmail.com

Request deletion of your data

YellowBench s.r.o. · Prague, Czech Republic