Privacy request

Delete your Vistili data

Vistili supports email/password and Sign in with Apple accounts on iOS. Supported versions also offer Google Sign-In and Facebook Login; availability depends on your platform and provider configuration. Android guest access uses an anonymous Firebase account identifier until you link a sign-in method. Use the same account when requesting removal of your Vistili data; removing a sign-in permission at Google or Meta alone does not delete your Vistili content. You can permanently delete your account and associated data in the app, or ask YellowBench s.r.o. for help.

Last updated: September 17, 2026

Request data deletion

Delete your account in the app

  1. Open your event and select the Event tab.
  2. Select Delete account.
  3. Review the deletion scope and select Delete permanently.

Guest deletion removes the account, event membership, and uploads contributed by that account. Host deletion also removes every event created by that account and all content inside those events.

How to submit a request

  1. Email yellowbenchprague@gmail.com with the subject "Vistili Data Deletion Request".
  2. Include the display name you used, the event name, and enough detail to identify your membership or uploads. Do not send your invite code in a public message.
  3. We may ask for limited additional information to verify that the request relates to you before deleting data.

Data we delete

When we can verify the request, we delete applicable:

  • authentication and profile records, including the account identifier, display name, and email address where provided;
  • event membership records associated with your identifier;
  • photos, videos, captions, reactions, and related metadata you contributed;
  • support information provided only for the request.

A guest deleting their account does not remove an event created by another person or content contributed by other event members. A host deleting their account permanently removes hosted events and their content.

Timing and limited retention

We aim to complete verified requests within 30 days. Data may remain in restricted backups or security logs for up to 90 days before deletion or de-identification. We may retain limited information longer only when required for security, fraud prevention, dispute resolution, or legal obligations.

Remove an upload in the app

Open the event, select your photo or video, and choose Delete. Event hosts can also remove shared event content. Contact support if you no longer have access to the event.